Cookie Policy

1. What is a cookie?

A cookie is a small text file stored on your device (computer, smartphone, tablet) when you visit a website. It allows information about your browsing to be stored and to recognize you on your next visits.

Cookies have different lifespans: some expire at the end of your browsing session (session cookies), while others remain stored for longer (persistent cookies).

2. Cookies used on Knoovi

2.1 Strictly necessary cookies

These cookies are essential for the website to function. They do not require your consent.

NamePurposeDuration
sb-access-tokenSupabase authentication1 hour
sb-refresh-tokenSession renewal30 days
cookie-consentRemembering your cookie preferences13 months

2.2 Functionality cookies

These cookies enhance your experience by remembering your preferences.

NamePurposeDuration
theme-preferenceRemembering theme preference (light/dark)1 year
language-preferenceRemembering chosen language1 year

2.3 Performance and analytics cookies

These cookies help us understand how users navigate the website in order to improve it. They require your consent.

ServicePurposeDuration
_gaGoogle Analytics — session identification2 years
_ga_*Google Analytics — session persistence2 years

These cookies are only placed after accepting the cookie banner. Data processed in the United States — EU-US Data Privacy Framework certified.

2.4 Advertising cookies

Knoovi does not use advertising cookies or tracking cookies for marketing purposes.

3. Third-party cookies

Knoovi integrates third-party services that may place their own cookies:

3.1 Stripe

Stripe uses cookies to secure payments and prevent fraud. These cookies are strictly necessary for the payment process.

Learn more: Stripe Privacy Policy

3.2 YouTube

Embedded YouTube videos may place cookies. Knoovi uses the "privacy-enhanced" mode (youtube-nocookie.com) to limit tracking.

Learn more: Google Privacy Policy

4. Managing your cookie preferences

You can change your cookie preferences at any time:

4.1 Via the cookie banner

A banner is displayed on your first visit. You can accept all cookies, reject non-essential cookies, or customize your choices.

To change your choices later, click the "Manage cookies" button at the bottom of the page.

4.2 Via your browser

You can configure your browser to reject all cookies or to be notified when a cookie is placed:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies

⚠️ Warning: Blocking all cookies may prevent Knoovi from functioning properly (especially authentication).

5. Retention period

Cookies have varying lifespans depending on their purpose:

  • Session cookies - Deleted when the browser is closed
  • Authentication cookies - 30 days maximum
  • Preference cookies - 13 months maximum
  • Consent cookies - 13 months (then consent is requested again)

6. Your rights

In accordance with the GDPR, you have rights over the data collected via cookies. To exercise these rights, please refer to our Privacy Policy.

7. Changes

This cookie policy may be updated at any time. Significant changes will be communicated to you via the cookie banner.

8. Contact

For any questions regarding our use of cookies, please contact us at: [To be completed with your email]

9. Useful resources

Last updated: 5/24/2026