Great collision estimates do not start when you begin entering line items. They start before you ever walk around the vehicle.
In this estimating training segment, Kristen Felder explains why collision repair estimating success depends on the work done before the estimate is written. From reviewing the loss report to checking OEM repair information, understanding parts data, and making time for a proper inspection, this video breaks down the pre-inspection routine every estimator and auto damage appraiser should build into their process.
Kristen explains why today’s vehicles require more preparation than older estimating habits allowed. Modern collision repair involves advanced materials, electronics, ADAS systems, non-reusable parts, required scans, special materials, OEM procedures, and repair planning decisions that cannot be guessed from a quick walkaround.
Topics covered include:
Collision estimating tips
Pre-inspection routine for estimators
How to write a better collision repair estimate
Reviewing the loss report
Understanding accident facts before inspection
Asking the customer better claim questions
Determining accident-related damage
OEM repair information
OEM procedures for collision repair
I-CAR repairability portal
OEM technical information matrix
Tech bulletins and recalls
Do-not-repair statements
Required equipment for collision repair
Special materials, rivets, and adhesives
Diagnostic scans and sublet operations
Parts information and OEM diagrams
Non-reusable parts
Estimating database limitations
Supplement reduction
Repair planning before writing the estimate
Improving estimate accuracy and profitability
Kristen also explains why estimators should think beyond visible damage and focus on the full repair process. Knowing whether the shop has the equipment, materials, repair procedures, and parts information needed before the estimate is written can reduce supplements, avoid repair delays, control rental expense, and improve profitability.
This video is a practical training resource for collision repair estimators, body shop owners, adjusters, appraisers, repair planners, blueprinting teams, and anyone responsible for writing accurate automotive damage estimates.
Subscribe to Collision Hub for more estimating tips, collision repair training, OEM repair procedure discussions, claims education, and body shop business strategy.
#CollisionEstimating #CollisionRepair #AutoDamageAppraiser #BodyShopEstimator #OEMProcedures #RepairPlanning #EstimatingTips #ICAR #CollisionHub