Session presented at Dreamforce 2015 in San Francisco, CA. Wednesday, September 16, 9:00 - 9:40, San Francisco Marriott Marquis Hotel, Club Room
Speakers:
Cesar Castro, Community Cloud Sr. Director of Adoption and Engagement, Salesforce
David Spinks, CEO, CMX Media Inc
John Streeter, Community Manager, Customer Support Services, Rally Software
Phoebe Venkat, Director, Community, Salesforce
Community managers have a tough job and this session is dedicated to help them plan their overall community strategy. Join us as community experts, customers and thought leaders discuss key topics such as purpose, promotion, resources, metrics, and other strategies designed to maintain and grow healthy communities. We'll also be sharing a new tool designed to help community managers plan for success: the Community Management Canvas. Get a free copy at
https://success.salesforce.com/06930000005Yu5Y