In order to help customers define success and identify the quickest way to get value from our products and services, success managers often run customer workshops.
Join Anat Ginsbourg from Accellion and the Customer Success Network to learn:
- How to plan the structure and content of workshops that are valuable and insightful for customers
- How to work with stakeholders to uncover their most valuable use cases and boost product adoption
- How the Accellion CS team uses customer workshops to identify growth opportunities and solidify trust with long-term customers