Webinar presented by SRM's President, Patrick Goodwin.
In this video:
00:00 – Welcome and webinar overview
01:00 – Speaker intro and SRM background
02:55 – Why vendors control negotiations
04:15 – The cost of poor contract terms
05:35 – Lesson 1: plan before negotiating
09:30 – Lesson 2: start renewals early
13:00 – Lesson 3: use RFPs to gain leverage
18:00 – Lessons 4–5: renewal terms and tools
22:00 – Lessons 6–7: M&A and relationships
29:00 – Payments focus, savings examples, and wrap-up