Session three of Totango's Pro-Customer Playbook Course goes over customer success goals and approaches, methodology, use cases, metrics and more.
About Totango:
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at
http://www.totango.com