The Quarterly Business Review is a famous activity in CS. Let's deep dive into it. Why do we need one? What is the purpose of a QBR or an EBR? What is the right cadence? What are the key information to share? All these questions and many more will be answered by three CS experts during this engaging panel discussion.
During this session, Morika Georgieva, CS Team Lead EMEA at Permutive, Vincent Terol, Head of Customer Success at Spendesk and Anika Zubair, VP Customer Success at Insided share their best practices about this topic.
Recorded on the 23rd of June 2021