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Learn to conquer your CS calendar:
When you are a VP or Director of Customer Success and in charge of a team, the number of meetings you have on your calendar can get intense.
You need to find ways to create process for your team so they can be successful in meetings without you. And you need a system in place so you can know what's happening in these customer calls without actually having to be there.
In this webinar, we take a look at the common CS meetings, and how you can use processes and Hugo to:
-Improve your overall efficiency
-Gain valuable insights into your team
-Shorten meeting length to give you time back on your calendar\