Want to BUILD CONFIDENCE or GET STARTED as a CSM?
Join me on Instagram: @CSM_Somer
If you're new to my channel, my name is Somer Morton. I became obsessed with Customer Success and decided to learn how to become a Customer Success Manager while sharing my lessons and failures along the way.
The first step was how to get recognized in a crowded space without being able to rely on past customer success experience, an existing network, or a formal education in today's Go To Market climate.