I've studied 1,460 onboarding flows across 986 apps and websites to find out: What makes good onboarding — and do we even need one?
Data Source:
A/B test results & case studies:
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Chapters:
0:00 What makes good onboarding?
0:43 The framework
1:05 Showing the outcome
1:52 Onboarding that feels human
2:32 Personalization
3:46 Personalized Outcomes
4:47 Paywalls
5:31 Making long flows feel short
6:45 Teaching in context
7:54 Asking at the right moment
8:53 So... what does it come down to?
9:18 Do we even need onboarding?
9:44 Teaser