This customer success best practices webinar hosted by ClientSuccess will share with you three fresh perspectives on customer onboarding and adoption. Join three exceptional customer success leaders: Erica Newell from Marketware, McKayl Bergman from Lucid Software, and Sam Feil from ClientSuccess, as they present best practices to succeed with customer onboarding and adoption.
In this webinar you will learn:
Sam Feil, ClientSuccess: Pre-Onboarding – 3 Essential Pre-Onboarding Principles
Erica Newell, Marketware: Onboarding – 3 Keys to Effective Onboarding
McKayl Bergman, Lucid Software: Adoption – How to Sell the Value of Change
Your Presenters
Erica Newell from Marketware, McKayl Bergman from Lucid Sofware, and Sam Feil from ClientSuccess. Recognized by their peers and the customer success industry for their best practices, strategies, and processes.