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Recent trends in HIRING Customer Success Managers (CSM's)

Name: Recent trends in HIRING Customer Success Managers (CSM's)
Uploaded: 2022-03-20T16:00:19+00:00
Duration: 5 min 23 s

CSM Practice

#hiring #customersuccessmanagers #CustomerSuccess

What are the recent trends in hiring new CSMs that are taking place in the market?

Peter Armaly and Irit Eizips discuss recent CSM hiring trends, including what have they seen work and what can be refined.

Here are several important factors that companies should take into consideration when hiring a CSM:

- The types of accounts they’ll manage

- The complexity of your product(s)

👍 Like, share, and subscribe for expert insights!

👉🏻 Whenever you’re ready...If you're an 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘥 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘊𝘚𝘔 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘦 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘵𝘪𝘮𝘦, there are three powerful ways I can help you fast-track success while avoiding common pitfalls:

1️⃣ 𝙎𝙩𝙚𝙖𝙡 𝙈𝙮 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 𝙆𝙋𝙄 𝘾𝙝𝙚𝙖𝙩𝙨𝙝𝙚𝙚𝙩

Tracking the right KPIs is the key to driving your CSM team to higher performance. Get my Customer Success KPI Cheatsheet and learn how to focus on the metrics that actually move the needle—so you can scale smarter and accelerate revenue growth.

Click here to download the workbook:

🔗 https://unlock.thecustomermethod.com/downloadcskpicheatsheet

2️⃣ 𝙅𝙤𝙞𝙣 11,000+ 𝘽2𝘽 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚𝙨 𝙖𝙣𝙙 𝙇𝙚𝙖𝙙𝙚𝙧𝙨

Every week, I share strategic insights and practical tools to help you hit your quarterly goals faster while scaling your CS operations efficiently. Don’t navigate this alone - tap into a thriving community of leaders who are optimizing their CS strategies and driving serious impact.

Click here to join:

🔗 https://unlock.thecustomermethod.com/newsletter

3️⃣ 𝘽𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙤𝙧 𝙇𝙚𝙖𝙙𝙞𝙣𝙜 𝙖 𝘾𝙎𝙈 𝙏𝙚𝙖𝙢 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙁𝙞𝙧𝙨𝙩 𝙏𝙞𝙢𝙚?

Building and running a customer success practice for the first time doesn’t have to feel like an uphill battle. With the right frameworks, you can achieve results faster than you think. I help experienced executives confidently build a proactive, high-performing CS team—without the guesswork and costly missteps of figuring it out alone.

Click here to learn more:

🔗 https://unlock.thecustomermethod.com/customersuccessf199bd

Get more insights from these experts by watching the SmartKarrot Event’s full event video:: https://youtu.be/3WaMOfpk9Vo

For more information about SmartKarrot, you can visit their website here: https://www.smartkarrot.com

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ADDITIONAL RESOURCES

⏬ Download this Infographic: Four Key CSM Role Profiles you want to hire for!

https://www.csmpractice.com/csm-profiles-infographic

⏬ Infographic: 2022 Global Customer Success Manager Salary Trends

https://www.csmpractice.com/customer-success-manager-salary-trends-infographic

⏬ Infographic:The 10 Skills of Highly Effective CSMs

https://www.csmpractice.com/job-skills-infographic