Facilitate forums, user groups, advocacy programs, and peer feedback.
In this video, we review the five different types of customer communities and when you should select each option for your community efforts....
Welcome to our new series of videos where we'll explain how to build a thriving customer community from scratch. In this episode, we explore...
Want to show more love to your community? In this webinar, the Discourse Customer Success Team shares practical tips and strategies for Comm...
In this presentation from the Open Social Summit held on May 30th in Amsterdam, Jamila Kheil, Senior Customer Success Manager at Open Social...
Elevate your biz & enhance your automation skills! Get together with the Rundeck by PagerDuty Process Automation crew and learn how automati...
The work for creating a vibrant community starts way before launch day. Get insights on what you need to consider before launching your onli...
CMX is the world's largest network of community professionals. Our mission is to help community professionals thrive through world-class too...
Do you want to create communities to help your organization provide stellar customer service, connect your customers together or increase em...
Session presented at Dreamforce 2015 in San Francisco, CA. Wednesday, September 16, 9:00 - 9:40, San Francisco Marriott Marquis Hotel, Club....
After a decade of working in service management, Matt now is a community ambassador. There are tremendous synergies between the disciplines:...